Frequently Asked Questions (FAQs)

You have 14 days from receipt of your order to advise us that you wish to return an item. Please email support@holstercentral.com with your order number and let us know why you need to return it.

You have 30 days from the date of receipt to return the item to us in NEW condition.

If there is a problem with your purchase and you need to return it due to a defect, then we will send you a pre-paid shipping label so you can return it to us. 

If you have just changed your mind then sorry, you will need to cover the shipping costs.We will send you a prepaid shipping label so you just have to drop it off at the Post Office and then deduct the postage cost from your refund which will be processed when we receive the item.

If you are shipping an item worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.

Custom Orders - If your Holster is defective we will repair or replace it for you free of charge. If you have just changed your mind then you will receive a refund minus a re-stocking fee of 30%, as long as the item is returned in a new condition, in the original packaging. You will also need to pay the return shipping cost.

Quick Ship Orders - if you advise us within 14 days and return within 30 days you will receive a refund minus cost of shipping.